How can I cancel my account?
Please send us a support ticket to close your account
I forgot my password.
to reset your password.
I forgot my username.
to get your username.
How do I change my password?
Login to your members area, and view "edit your account".
Why is my account marked as cheater?
There are many reasons why your account can be marked as cheater. You should raise a support ticket for details.
Why are you asking for address verification?
As per the terms of our site, we reserve the right to ask members for an address confirmation document to help reduce the risk of fraudulent activity.
Earning Cash & Points
What are points worth?
1 point is the equivalent of $0.01
100 points = $1.00
What is the minimum I can withdraw?
The minimum amount you can withdraw is $1.00
What payment options are available?
Members can withdraw cash and points using PayPal, Tango, Skrill, Bitcoin & Amazon Gift Cards.
How long does it take to get paid?
All verified payments are issued within 24 hours, but typically much less.
What fees do you charge?
There is a 2% processor fee for paypal, and skrill. Bitcoin is 10%.
Offers & Offer Walls
Why are my offers pending?
When an offer is pending, it means we are waiting on the advertiser confirming the completion and sending the credit.
How do I reduce the risk of an offer being declined?
Always use the links provided by SuperPay.Me and always use valid and honest information.
Why did i not receive credit?
If an offer has not credited for you, it is because the advertiser has not yet confirmed that a valid completion was received and has yet to send the credit to your account.
Why are there no offers for me?
The number of surveys and offers available will vary depending on criteria such as your location, gender, age etc.
Why do the offer walls not work for me?
Our Offer Walls are provided by 3rd party advertisers. You would need to contact them direct to discuss any issues you have with their offerwall.