SuperPay.Me Help GuideMain • Membership Issues
There are many reasons why your account can be marked as cheater. The most common reasons are listed below:
(1) Our fraud detection system has detected that you are using multiple accounts.
(2) Our fraud detection system has detected that you are using a known cheater PROXY IP address or range of IP addresses.
(3) You have failed our telephone verification process.
(4) You have changed your Internet ISP connection from one country to another country.
(5) You are using a web browser that does not work on our site. (certain browsers may not been compatible, and you should use an alternative).
(6) You are using a mobile or satellite internet connection (you should not use mobile or satellite internet connection since this will not work with our website).
(7) You are using an anonymous IP address.
(8) Your account has failed one of our security checks.
If your account has been marked as cheater and you think this is a mistake then you should send us a support ticket and we will evaluate your request.